December 1, 2017

How It Works


Step 1: Sign Up

Get started with Fixley in just a few minutes. Get in touch with our dedicated account managers and they will walk you through the entire service subscription process. Get In Touch Here

Step 2: Onboarding

Once you sign up, you’ll be guided through a seamless onboarding process. This includes setting up your account, familiarizing you with our platform, and understanding your specific needs and preferences. We ensure that starting with Fixley is as smooth as possible.

Step 3: Tenant Integration

Integrate your tenants into the Fixley system with ease. We provide simple tools and instructions for your tenants to start submitting repair and maintenance requests directly through our portal. Our system is designed to be user-friendly, ensuring that tenants of all tech skill levels can navigate it without hassle.

Step 4: Work Order Management

When a repair request comes in, our expert team takes over. We assess the issue, determine the best course of action, and deploy one of our vetted and trusted vendors to handle the job. Our team coordinates all aspects of the work order, from scheduling to completion, ensuring quality and efficiency.

Step 5: Real-Time Updates

Stay informed with real-time updates on work order progress. Our platform provides you with full visibility into each job, from initial request to final resolution. Communicate directly with our team, provide input, and receive updates all through the Fixley portal.

Step 6: Completion and Quality Assurance

Once the job is done, our quality assurance process kicks in. We ensure that the work meets our high standards and your expectations. With photo documentation and thorough vetting of all work, we guarantee satisfaction every time.

Step 7: Feedback and Continuous Improvement

Your feedback is crucial to us. After each completed work order, you’ll have the opportunity to provide feedback. This helps us continuously improve and tailor our services to better meet your needs.

Get Started Today

Join Fixley and experience a new standard in property maintenance and repair management. Say goodbye to the hassle of coordinating repairs and hello to peace of mind, knowing that your properties and tenants are in expert hands.

Want to go even more in depth? Check out our White Paper Here.

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If You Are Interested In Hearing More Please Get In Touch